Coronavirus (COVID-19) Statement

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Coronavirus (COVID-19) Statement

 

As you will be aware, Baytree Cars has remained open during the coronavirus lockdown, albeit virtually, and we would like to provide you with a further update.

As the Government continues to ease lockdown restrictions, we are delighted to inform you that with effect from 1st June 2020, our showroom will be opened and made accessible to our customers.

Clearly, managing the health and safety of our customers and staff is a priority, and therefore, as was stated in our previous update on 21st May 2020, all Government guidance including social distancing and hygiene practises will be strictly observed and put into force.

As a reminder, this includes:

– Social distancing measures.

– All touch points regularly cleaned.

– Gloves and hand sanitiser available upon entry.

– Un-accompanied test drives made available.

– All desks and customer areas cleaned before appointments.

– Cars thoroughly cleaned including the provision of disposable seat covers.

Prior to any visit to our showroom, we would recommend making an appointment so that we are able to effectively fulfil the social distancing and hygiene practises.

Our showroom continues to remain open virtually, if this is your preferred means of viewing and purchasing a car.

Following purchase, we are offering a contactless delivery service, whereby we will provide:

– A delivery made available to suit your date and time and at your convenience.

– All invoices including any supporting documentation will be managed by e-sign. Any additional documentation (e.g. vehicle tax confirmation) will be left in the car, or by any other arrangement.

– Keys will be posted through the door or any other mutually agreed arrangement.

We look forward to seeing you once again at our showroom, and as always, we remain committed to provide you with the high levels of service and customer experience that you would expect from Baytree Cars.

Please take care everyone.

Chris McDermott
Founder
Baytree Cars Limited
Tel: 077333325328 e: chris.mcdermott@baytreecars.com

 

Link to the government information website
https://www.gov.uk/coronavirus

Support for the NHS

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COVID-19

From the 31st December, our showroom is exclusively online. However in the meantime we are able to provide a safe click and collect service whereby you can order over the phone or via email and come to the showroom to collect your car. All of our cars can be reserved with a holding deposit, ready to be collected at a later date at your convenience. To ensure the safety of customers and our staff, all viewings and handovers will be conducted outside to ensure all social distancing measures and Government guidance is met.

 

All our cars remain available to browse online, 24 hours a day, 7 days a week. Each car page has an enquiry form where you can request more information and receive a finance quotation. In addition, we are able to offer a virtual viewing of any car, via Zoom or Facetime, in advance of any potential visit.

 

Alternatively, if you’d rather wait and purchase a car from the comfort and safety of your own home, we are offering a contactless delivery service, whereby we will provide:

 

  • A free delivery service made available to suit your date and time and at your convenience.
  • All invoices including any supporting documentation will be managed by e-sign. Any additional documentation (e.g. vehicle tax confirmation) will be left in the car, or by any other arrangement.
  • Keys will be posted through the door or any other mutually agreed arrangement.

 

We are constantly reviewing Government guidelines during this uncertain time as the safety and health of our customers and staff is our utmost priority. Please continue to follow us on all social media platforms and our website to ensure you remain fully updated on our current service arrangements.

 

We remain committed in continuing to provide you with the high levels of service and customer experience that you would expect from Baytree Cars.

 

Stay safe and we hope to see you all again very soon.

 

COVID-19 Update